How to order company SIM cards
Permissions required: Company owner or company staff account.
Video guide
Text guide
- Click SIMs on the dashboard
- Press the [+] button
- Click Order blank or Order Activated
Order blank - receive cards for stock, choose plan later by selecting SIM and "Activate" option.
Order Activated - plan assigned prior to shipping new SIMs allowing you to insert into a device and it's ready to go.
- Choose a date. This is for information only - any time in the future will normally work since the plan will only commence the first time the sim card connects to the network.
- Choose a plan type. Options here depend on how your company is configured. Generally this will be either Prepaid (for example, 2GB which lasts 30 days) or PAYGO to be used with your company wallet / account balance (learn more: what is a account balance?)
- Choose the form factor required (eSIM or physical SIM card)
- Choose the quantity of e(SIM)s required
- Confirm the remaining fields and click Create to confirm your order
What happens next?
Our team will review and process your request. Some companies have automated activation enabled, which allows you to use your in-stock cards immediately.