A possible problem on the system has been detected
There may be a lack of partial signal (some channels are seen, others are in the absence of a signal)
The Sky channels are divided among 25 frequencies .
To confirm the problem and check which frequencies are affected by the absence of the signal:
- Press the menu button
- Press the OK button from the remote control on the diagnostic item
- Press the OK button on the remote control on the receiver - Press the green button on the remote control
- Press the OK button on the remote control
The test will give you feedback on the level of the signal on the various frequencies (to scroll through the various evaluations using the arrows on the remote control).
Still not working?
You'll need to help from one of our satellite installation and support providers.